Terms & Conditions

TERMS & CONDITIONS

Welcome to Flovory.shop. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

  • These Terms & Conditions govern the use of the Flovory.shop website and services.

  • By placing an order on our website, you agree to these terms.

  • We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Products & Pricing

  • All product prices are listed in INR (₹).

  • We strive to ensure that product descriptions, images, and pricing are accurate; however, errors may occur.

  • Flovory.shop reserves the right to change product prices or discontinue products at any time without notice.

3. Orders

  • Orders are confirmed only after successful payment verification.

  • We reserve the right to cancel or refuse any order for reasons including:

    • Product unavailability

    • Incorrect pricing

    • Suspicious or fraudulent transactions

    • Incomplete customer information

4. Payments

  • We accept secure online payments through approved payment gateways.

  • Customers are responsible for providing accurate billing information.

  • Flovory.shop is not responsible for payment failures caused by banking or technical issues.

5. Shipping & Delivery

  • Orders are shipped as per our Shipping Policy.

  • Delivery timelines are estimated and may vary depending on location and courier services.

  • Delays caused by courier companies, natural events, or unforeseen circumstances are beyond our control.

6. Returns & Refunds

  • Return and refund eligibility will be governed by our Return & Refund Policy.

  • Products must be returned in unused and original condition wherever applicable.

7. User Responsibilities

By using our website, you agree:

  • Not to misuse the website

  • Not to engage in fraudulent activities

  • Not to upload harmful or malicious content

  • To provide accurate information during registration and purchase

8. Intellectual Property

  • All content on Flovory.shop including logos, images, text, graphics, and design is the property of Flovory.shop.

  • Unauthorized use, reproduction, or distribution of website content is prohibited.

9. Limitation of Liability

Flovory.shop shall not be held liable for:

  • Indirect or incidental damages

  • Losses caused by misuse of products

  • Delays or interruptions beyond our control

10. Privacy

Your use of our website is also governed by our Privacy Policy.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India and the jurisdiction of Surat, Gujarat.

12. Contact Information

Trade Name: Flovory.shop
GST No.: 24OCNPK9843Q2Z9
Managed By: Kavad Rahulbhai Panchabhai
Phone: +91 9327819311
Email: Flovory025@hotmail.com
Address: 412, Creation Plaza, Punagam, Bombay Market Road, Surat, Gujarat – 395010